My ENTIRE life was on an external hard drive which stopped responding and I was desperate to retrieve the data. I called a computer repair company that I had done work with in the past and they referred me to CPR Tools. From the moment I made the call and spoke with Ray, I found him to be very knowledgeable and reassuring.
Based on our initial conversation, he correctly diagnosed the problem and 24 hours after bringing him my external hard drive, my data was retrieved.
Thank you Ray and the CPR Tools staff for your quick diagnosis and attention to detail.
I hope I never have to use you again for data recovery, but if I do, I know I’ll be in good hands.