We had always been told to backup…we did. When our server crashed and we tried to restore from backup it failed. We were told about CPR Tools at an Office Max store. We called them up and sent our drives. They were very nice on the phone and I believe they truly understood our anguish. Within 10 days we were back up and running and they even gave some great ideas for future backups. This is to all the people at CPR…THANK YOU!