No sooner had I submitted my repair request – and I mean less than 10 seconds – I received a telephone call from Ray asking how CPR Tools could assist. Wow. I was totally impressed.

So I express-mailed my thumb drive for data recovery. And on the on the day my thumb drive was to have been received by CPR Tools, I get an e-mail with good news that all data had been recovered.

This was not just very good customer service as promised, but super outstanding customer service at warp speed.

Totally impressed again.